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24-Hour Nurse Hotline |
Talk Anytime to a Registered Nurse
NurseLine is a health information service available to you 24 hours a day, 7 days a week by telephone or online Web chat. With NurseLine, you can talk to a Registered Nurse about your health care concerns, including:
- Caring for an injury or illness
- Understanding a diagnosis
- Managing a chronic condition
NurseLine is available to you and your family members at no cost. There’s no
charge per call, and no maximum number of calls, so you can call as often as
you’d like. All conversations are confidential.
These nurses are specially trained to offer prompt, confidential medical counseling to help members make informed decisions about their health and the medical care they receive. Please note that these nurses do not diagnose or provide treatment.
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| OHA Plan |
Disclosure: The OptumHealthSM Allies discount plan is administered by HealthAllies®, Inc., a discount medical plan organization. The OptumHealthSM Allies discount plan is NOT insurance. The OptumHealthSM Allies discount plan provides discounts at certain health care providers for medical services. The OptumHealthSM Allies discount plan does not make payments directly to the providers of medical services. The discount plan member is obligated to pay for all health care services but will receive a discount from those health care providers who have contracted with the discount plan organization. HealthAllies, Inc., is located at P.O. Box 10340, Glendale, CA, 91209, 800-377-0263, www.pihc.optumhealthallies.com, OHACustomerCare@OptumHealth.com. For members living in Massachusetts: The plan is not insurance coverage and does not meet the minimum creditable coverage requirements under M.G.L. c.111M and 956 CMR 5.00. The range of discounts for specified medical, pharmacy or ancillary services provided under the plan will vary depending upon the type of provider and the type of services received.
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You may cancel at any time. If you cancel within 30 days of the effective date (within 30 days of receipt of membership materials for residents of CO, IN, MO, MT, ND, OH, OK, SC, SD and WA), you will receive a full refund. (The application fee, if required, is not refundable except in AR, CO, MD, and TN.) The program and its administrators have no liability for providing or guaranteeing service or the quality of service rendered.
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