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QUALITY HEALTHCARE & MORE FOR LESS
We save you money on a wide variety of services

     
FREQUENTLY ASKED QUESTIONS

1. What is a discount healthcare plan? Discount healthcare plans are programs of choice, access, savings, and responsibility. They provide assurance not insurance. These programs offer you a choice of providers without the red tape of having a third party looking over your shoulder to decide what services you can receive. They provide access to some of the best providers in the industry, at savings generally ranging from 15% to 80%. And, they require the responsibility on the part of the member to pay the providers (at the reduced rate) at the time of service. We often refer to this as self-managed care when discussing the program, because you are in charge of your own healthcare regime.

2. How do discount plans work? Discount plans offer consumer savings through a pre-negotiated rate or fee schedule. Discounts will often vary between dentists and other providers even within the same state. This is primarily due to the fact that there is less competition in the rural areas and some dentists are not willing to accept the lowest fee schedules. Our mission is to make these services available to as many people as possible and provide meaningful savings, regardless of where you live. For a comparison of how discount plans differ from insurance plus other excellent consumer tips, visit www.smartconsumergroup.com/discounts.htm.

3. How can I see which providers are located in my area? You will find provider search buttons on a menu bar on each plan description page. Each plan has its own links for provider search engines, on-line applications, and printable application forms. If you don't find a provider in your area under one plan, be sure to check under other plans, for most use different provider networks. It is always a good idea to call the local provider to ensure that they are still a member of that network. When calling the local provider it is important that you give them the specific name of the provider network (For Dental Networks, Careington has it's own network, whereas Alliance Healthcard uses the CIGNA network). Best Discount Benefits is a plan broker who represents multiple provider networks. If you have any questions regarding the name of a specific provider network servicing your area, please call or email us.

4. I am ready to begin... What do I do now?
Click on the name of the plan you have selected. There you will find "Order Now" buttons located on the description page of each plan. For your security and safety, all orders are processed on a secure server.

5. How can I get special group rates if I'm not in a group?
Most everyone either works somewhere or belongs to an association or group of some kind. If you would like us to approach a particular company, group, or association to offer our discount programs to their employees/ members at a special rate, please use the email form on the CONTACT US page. Make sure you include the contact info for your group in the email.

6. How do I know you are a reputable company?
Freedom Financial Solutions, Inc., the parent company of Best Discount Benefits, is an independent financial services agency whose principals have been serving clients faithfully for over 17 years. We act as a marketing agency for the service providers and do not collect any funds from our clients. All payments are made directly to the appropriate providing company. You will find additional information on the About Us page.

7. What is your guarantee on products or services?
Each provider has their own satisfaction guarantee. Typically, most offer a full money back guarantee that runs from 30 to 45 days from date of purchase. If you are purchasing on a monthly basis you may stop your membership at any time.

8. How soon can I expect my membership materials and card(s)?
You will have membership cards and welcome materials within 10-14 days. You can start using the services as soon as you receive your membership card.

9. How are the discounts guaranteed, or how do I know I'm getting a discount at all?
The discounts received on the different programs will vary based on several factors. Fee schedules will differ based on the type of plan you purchase, your geographic location, and type of procedure being performed. Particularly for Dental and Medical, providers agree to charge a pre-negotiated rate based on the above factors. This rate will be a discount from their normal fees. An example of an exception might be in the case of a Pharmacy, if a particular drug was being offered temporarily to all customers at a price less than the discounted price, you would receive the lesser price.

10. What is the difference between a dental only and bundled plan? For those needing primarily dental discounts, we offer a Dental & Vision Only Plan. We also have several plans which bundle many different discount services together for one low price. These packages have been carefully selected and are bundled to offer the best service and greatest value, at the lowest cost.

11. What if there is no dentist in my area or my current dentist is not on your list? All of our provider networks have a nomination process where you can submit the name of a dentist (or doctor) to be included in the network. The nominee will be contacted and screened. In the end, the final decision is up to the individual dentist or doctor whether they wish to offer their services at reduced fees. Especially in rural areas where the dentist or doctor may have an abundant amount of current patients, there may be no incentive for them to participant in one of the discount networks.

       
       
       
       
       
 
 
   
         
   
 
 
 
         
           


For information or questions, please use the email request form on our
CONTACT PAGE.

Go to Contact Page
 
         
You may also call or fax us on our
toll-free voice mail request line.
1-800-585-Benefits (2363)